When did you submit your ticket?
Did you get an autoresponse with a case #?  If not, they may not have gotten it or their response to you could have been blocked.
Do you have a case #?

Can you post the system info from WindowBlinds?
Do you have Impulse and have you updated to the latest builds?

Everything Zubaz just said. If you have a ticket# I can look it up right away for you.

Thanks for backing me up bro!

Ticket ID: YCK-989801

It was responded to and i was told to download:
http://www.free-codecs.com/download/stinky_mpeg_2_codec.htm


I downloaded it. Still doesn't work. Thats the 6th codec. I have impulse, it doesn't connect and doesnt allow me to update.

Windows Blinds System Info:

Your computer has a Windows Experience Index base score of 4.2
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 6.03 (build 75a x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 3800 Series

Wblind.dll 2008/03/30 12:29:20
Wblind64.dll 2008/03/30 12:29:08
Wbsrv.dll 2008/03/30 12:27:22
Wbconfig.exe 2008/03/30 12:29:34
Wbload.exe 2008/03/30 12:27:14
Wbhelp.dll 2007/08/27 11:54:07
Tray.dll 2007/09/12 17:58:21
Wbload.dll 2007/11/04 18:50:28
Screen.exe 2007/11/08 15:17:51


edit: ticket was responded to by Dave Marquis

Ok Update for Zubaz and Seabass. Got it working. I reinstalled Vista, and started with a fresh install. Works like a charm now. I dont understand what the problem was before because yesterday was a fresh install as well. Whatever it was is fixed now. Thanks for the help, gonna post this on my ticket as well.

Gotta admit it is amazing and totally worth it.   

I'm so very glad it is working for you. My apologies for any delay in support response. However if you like you can always do as you did before by starting a formal ticket as well as asking here. We don't mind so long as it works. Please enjoy the software and let me know if you have any troubles!

Why have all my Dreams (the ones you receive on installation + Deep Sea HD and Welcome to the Machine) disappear?
Downloaded Deep sea HD again, but still doesn't appear on the choose a deskscape window. Downloaded with FF3. Installed Fences beta today...could this be related? Installed Impulse and OD Ultimate yesterday.
Oh yes:

Your computer has a Windows Experience Index base score of 3
Your Windows Graphics Experience score is 3

WindowBlinds version : WindowBlinds 6.2 (build 102 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8400M GS

Wblind.dll 2008/07/22 10:08:20
Wbsrv.dll 2008/07/22 10:11:10
Wbconfig.exe 2008/07/22 10:10:32
Wbload.exe 2008/04/28 11:35:14
Wbhelp.dll 2008/04/28 11:35:07
Tray.dll 2008/04/28 11:35:21
Wbload.dll 2008/04/28 11:34:28
Screen.exe 2008/07/22 10:10:09

Check the directory here: D:\Documents and Settings\[username]\Documents\Stardock\Dreams

I have installed, reinstalled, and reinstalled again. I have bought and downloaded 5 different 32 AND 64 bit codecs. I have followed every instruction and bit of advice anywhere on these forums. 20 hours invested, and this still does not work. The Window Manager service error is an error in itself, and the codec error is beyond me. I have manually changed codec preferences 6 times with no solution in sight. IS there a fix? Is there a known issue? Upcoming patch? I really want to use this software, but am feeling pushed to ask for a refund. I have heard that the previous revision does not have these problems....so why cant a paying customer have access to this file? Help!

I can't see a full Vista reinstall to try to get this to work. There MUST be a fix.

System:
Vista Home Basic x64
C2D E8400 @ 4.05ghz
Asus Maximus Extreme
4gb DDR3 1425
ATI HD4850
Raptors in RAID 0
Vista rating= 5.9 across the board
Thanks for any help!

VCheeZ - Start up a ticket with us at support@stardock.com. Be sure to list out everything you have tried so far to get Deskscapes running so far and we will help you dig out the cause of this for you. My apologies for the trouble so far. We look forward to helping you out!

Ok, e-mail sent. Ticket number for future reference:GAM-976140 Thanks for your help in this matter. I hope this leads to a solution that can help others too.  

PS. Installing a GTX 260 tomorrow. I don't believe this to be driver-related, but I will repost if it makes any diff!

UPDATE: No change in the situation with new card and drivers, so there is one possability down!

So, is there a bug involving the support ticket system? I keep logging in to view ticket status, and I get caught in an endless login loop...please login, please login, please login..

What URL are you using?  Is it esupport.stardock.com?

I had to reset my password. Ticket is open, no solution as of yet.

Is there no 2.0 for Vista Ultimate?