The Icon Packager troubles and the MyColors bugs are almost semi linked? Did that make sense? Either way we are currently trying to kill two birds with one stone and make everything play nice. It made little sense to have on fix cause a new problem with the corresponding programs. That said the developers are working on both at the same time in the "everything plays nice with the other software" project. No time line on this except as very soon as possible (and it works).

Sorry for the delay in an update.

No problem. Thanks much for the prompt response...   

Seabass, thank you for the update.

However, a small update of my own..
Now, after I posted 2 tickets over 2 months (2 months, 10 days I think) ago, one for IconPackager and one for Impulse(the former is not fixed, but the latter probably is), they have apparently just deleted the tickets from esupport.

My 2 very old (and unrelated) ones that are closed is displayed in the "View Tickets", but not the two I mentioned.
I must say I haven't found an update that fixes the IP bugs (still showing 4.00.168), and even so, shouldn't the ticket still stay put (with the status: Closed), not just deleted?

I still have the problem that on altering existing packages IP totally messes up, like assigning the CD-ROM icon to the shortcut icon (although they look right in the preview) or simply messing up filetypes all over the place. Is that confirmed by anyone else ?

Clearing the iconcache (even deleting it under Vista) and using the other methods IP has to offer don't work. After the ini-file was encrypted one can not even look at it to see what IP messes up and edit that from hand...

I don't want to use the package builder and do the pack from scratch everytime I want to change 4 icons or so...

I've had that happen several times, when messing with my custom package. My file type icons would be all switched around. If I applied another set, and then switched back, things got straightened out.

Ah, good tip, thanks. Still shouldn't happen.

thats not really fair since impulse doesn't have all the funtionality of SDC yet.

Yes in most cased the ticket that had a "Pending issue" like the Icon Packager problem would be reserved. What we do is take the ticket, answer telling you that we know about the issues and we are contacting the developer for help, putting it in a pending status until the fix is in, or setting it to the side to provide more info for the developers on the nature of the bug.... and so on and so forth. In most cases your tickets should read as "escalated" instead of "closed". Now if you can give me some ticket IDs, PM me the email address you used, or anything else I will do my best to track them down and get some answers or at least find them a proper home while we wait for the fix to be processed.

@Seabass, you have a PM..
In this case both I refer to was escalated the last I saw of them,
but now they're gone completely missing.

By reading some of my last messages on these forums you should get an idea on when the ticket was first started..
I guess it is about 2 months 16 days ago (something along those lines, IP was at .164)..
IP was about the activation issue..

Progress...

I still can't get my optical drives skinned when I apply a package.

But

I can skin the optical drives individually now.

Keep up the good work!

-Jeff

Still no replies anywhere regarding the lost tickets (especially one of them regarding IP), just
a single one on Aug 6 stating that the tickets I was referring to wasn't there.. which was my
point exactly.

Btw, the ticket number for my IP case was apparently CYT-199472 according to
this post

I updated the PM convo and confirmed my earlier info about the current status of tickets.

I updated IP yesterday. i see in the History of the app that the start menu 'control panel' and 'connect to' icons should now change to icons designated by the package applied. on my laptop, which uses vista home premium 32, they icons change. on my main rig, which uses vista ultimate 64, the icons do not change to match the applied package.

Will the Network Locations in the Computer window be skinned at some point also? The yellow default ones don't really fit

@Seabass, I appreciate you taking the time to attempt to help me.. Sounds like you either found it or you found the original (pre mergeattempt ticket). Answered.

I hear some rumours that the newest beta has a fix for the battle of activations that works.. Can this be confirmed by you or anyone?
I'm a bit reluctant to install beta's on this computer as I prefer my own programs to be the only ones with beta status, but I will if it cures this problem without introducing too much new bugs.