Information Technology observations, discussions and similar tomfoolery.
Please use this thread for IconPackager v4.0 Support Issues
Published on May 13, 2008 By Zargon In IconPackager

All,

With IconPackager v4.0 being released tomorrow, I am creating this thread to house support for the newly released product.

At this time there are no known issues for either 32-bit or 64-bit.

For all of those who have reported and tested issues on 64-bit we thank you for your time and support.

Regards,

Zargon


Comments (Page 5)
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on May 20, 2008
What happens when you go into the Icon Packager directory, right click on Icon Explorer > Run as Admin. Then do the activation normally through that box?

Edit addon: If that doesn't do the trick can you run through a manual activation process then send me the long activation string so I can try it from this end manually? You can just PM them to me here.

If you haven't already seen this here are the online instructions:

https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1 



on May 20, 2008
What happens when you go into the Icon Packager directory, right click on Icon Explorer > Run as Admin. Then do the activation normally through that box?Edit addon: If that doesn't do the trick can you run through a manual activation process then send me the long activation string so I can try it from this end manually? You can just PM them to me here.If you haven't already seen this here are the online instructions:https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1


I'm not sure who you're talking to now, but my xp account has admin privileges (oldstyle), so it naturally won't make any difference (I've also checked the privileges for the assorted folders, just to make sure).

After trying the normal activation (which normally should be automatic in SDC btw) many times I'm sceptical to IP4 in general (it can't be any good when even the activation won't work),
so I think I'll wait until the issue itself is corrected before retrying.

The "backup drive, test IP4 activation, restore drive" procedure is rather timeconsuming,
but the only reliable way to test after I got burned (i.e activation not working etc) the
first time around (I already have 3.99 installed, and I wont have IP4 wreck havoc on it before IP4 works).

I use WXP Pro SP3 + IE7.
on May 20, 2008
Does IP4 resolve the missing UI issue with msconfig.exe?
on May 20, 2008
Does IP4 resolve the missing UI issue with msconfig.exe?


msconfig shows for me with IP4 installed
on May 20, 2008
What happens when you go into the Icon Packager directory, right click on Icon Explorer > Run as Admin.

If you were addressing my post, I'm the admin and the only user on my XP box, so the Vista elevated privileges thing won't work.

And my "activation" issue is like this: I can't apply icons to individual files or folders because IP can't find "\Documents and Settings\All Users\Documents\Stardock\Icon Packager\Activate.exe"

Obviously Activate.exe is in the IP program folder, not in the folder where I keep my IP themes.

-Jeff


on May 20, 2008
msconfig shows for me with IP4 installed


Try setting Repair Shell Icons to "All Procesess". Then try to run msconfig again. I'll bet you don't get a UI. This issue also affects mspaint, Fax Viewer, the History viewer for Norton Internet Security 2008, and several other programs.

The issue is cured by only allowing the repair of shell icons for specific processes. (Obviously, don't add msconfig to that list)

-Jeff
on May 20, 2008
Try setting Repair Shell Icons to "All Procesess". Then try to run msconfig again. I'll bet you don't get a UI.


  Think I'll pass, but I'll take your word for it.   
on May 20, 2008
And my "activation" issue is like this: I can't apply icons to individual files or folders because IP can't find "\Documents and Settings\All Users\Documents\Stardock\Icon Packager\Activate.exe"

Obviously Activate.exe is in the IP program folder, not in the folder where I keep my IP themes.


Same here. I've got a ticket into Support .. still waiting on a response. I'll post the results here when available.
on May 20, 2008
The issue is cured by only allowing the repair of shell icons for specific processes.


Thanks, JeffBDVS. What process do you need to 'include' to replace the icons in MSOffice Open/Save dialogs? That's really the only place where I want the shell icons replaced aside from explorer.exe.
on May 20, 2008
And my "activation" issue is like this: I can't apply icons to individual files or folders because IP can't find "\Documents and Settings\All Users\Documents\Stardock\Icon Packager\Activate.exe"

Obviously Activate.exe is in the IP program folder, not in the folder where I keep my IP themes.


Just out of curiosity. Has anyone tried to copy Activate.exe from the IP-Program folder to the place where the activation process expect it to be? (to "\Documents and Settings\All Users\Documents\Stardock\Icon Packager\").

Or does Acticate.exe not exist at all on your systems?
on May 21, 2008
I'm having the same "can't find activate.exe" error when trying to change an individual icon through the Icon tab in file properties. XP Pro SP2, 4.00.163 (x86). Side note, it would be really nice if we could actually copy that text from the About section instead of manually typing it out.
on May 21, 2008
The issue is cured by only allowing the repair of shell icons for specific processes.Thanks, JeffBDVS. What process do you need to 'include' to replace the icons in MSOffice Open/Save dialogs? That's really the only place where I want the shell icons replaced aside from explorer.exe.


I used the brute force method: I added the .exe files for Access, Excel, Outlook, PowerPoint, Publisher and Word to the list.

-Jeff

PS - Ironically, IP itself (and a few other Stardock apps) must be added to the list for their Open/Save dialog icons to be skinned!
on May 21, 2008
  
PS - Ironically, IP itself (and a few other Stardock apps) must be added to the list for their Open/Save dialog icons to be skinned!


  
on May 21, 2008
Is it really here the suppot thread for IP 4 ?   

Though, for the third time here:

There was no answer for #30, though i re ask:

1°) How to change language efficiently ?

2°) How to save as a new package after recoloring one, and in the path defined in options (for me: E:\Stardock\Object Desktop\IconPackager\Themes WINXP )


XP Home Edition SP3 + IE6 (french)


on May 21, 2008
Just out of curiosity. Has anyone tried to copy Activate.exe from the IP-Program folder to the place where the activation process expect it to be? (to "\Documents and Settings\All Users\Documents\Stardock\Icon Packager\").


I tried that ... it still said it couldn't find it   
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